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Price on Application (P.O.A): Show "P.O.A" Instead of a Blank Price on Quote Items

By Andrew Hemphill · 11 July 2026

Some items can’t be priced up front. A whole-roast pig sized to final numbers, a bespoke cake, a market-priced seafood platter, or a specialist hire you’ll confirm with a supplier — you want the customer to see the item on their quote, but the price only makes sense once the details are locked in. Puree’s new Price on application option lets those items show a clear “P.O.A” wherever a price would normally appear, instead of leaving the price blank.

The Edit Item window with Optional extra and P.O.A chosen

Choose Optional extra or Info only under Line type, then choose P.O.A for the price.

Updated October 2026: P.O.A now works on Optional Extras as well as info-only lines. A P.O.A optional extra is offered in the quote’s Optional Extras section with the quantity you’d supply, and you price it when the customer says yes.

What P.O.A Builds On

P.O.A is for lines that aren’t charged yet, so it goes on two line types:

  • Info only (Info-Only Items: Add Reference Items to Quotes without Quantities or Pricing): a reference line with no quantity and no charge, kept out of your kitchen and delivery paperwork. Without P.O.A it shows its name, with its price for reference if you tick Show price.
  • Optional extra (Optional Extras): something the customer can add, with the quantity you’d supply, shown in the quote’s Optional Extras section and out of the total until it’s added to the order.

How It Works

When you add or edit an item on a quote, choose Optional extra or Info only under Line type. Then choose P.O.A for the price (on an info-only line it’s a tick box), and the line renders “P.O.A” everywhere a price would normally sit on the customer-facing quote. Hovering over it shows a “Price on application” tooltip, so the abbreviation is never ambiguous.

A normal line is always priced, so the choice only shows for optional extras and info-only lines. On the items page the line shows “P.O.A” so you can see at a glance which lines are set this way. When a customer wants a P.O.A extra, Add to order opens it with the price ready to fill in.

A customer quote with P.O.A lines

On the customer quote, the item shows “P.O.A” where a price would normally appear.

Where “P.O.A” Appears

P.O.A is a customer-facing signal, so it shows anywhere the customer sees the quote:

  • The online (HTML) quote — “P.O.A” appears in place of the line price, styled to match the rest of the quote
  • The PDF quote — the same “P.O.A” treatment carries through to the downloadable and emailed PDF
  • Every styled quote template — each of Puree’s quote-template designs renders “P.O.A” in its own “included” style, complete with the tooltip, so it always looks intentional rather than like a missing value

Where It Doesn’t Appear

A P.O.A line isn’t charged, so it stays completely out of your operational paperwork. P.O.A lines are excluded from all dockets — chef, consolidated, beverage, equipment, driver and the event brief — as well as reports and menus. Your kitchen and delivery teams only ever see items they actually need to prepare and deliver. A P.O.A extra joins them once you price it and add it to the order.

Good to know: A quote made up entirely of P.O.A / info-only items now saves without issue. You can send a customer a quote that is purely “price on application” items while you finalise costings.

P.O.A on Packages

P.O.A also works at the package level, on a package’s fixed items. When you build a package, open the Edit items picker on the Fixed items card and switch on All items P.O.A in the footer — every fixed item in that card is then flagged as P.O.A, and the card shows a small P.O.A badge. Flexible choice items are always priced, so P.O.A isn’t offered for them.

In the same picker you can make one fixed dish a P.O.A optional extra: set its Line type to Optional extra and choose P.O.A beside its price. Every quote you add the package to then offers it in the Optional Extras section.

If a package is made up entirely of P.O.A fixed items — with no flexible choices — it becomes a P.O.A package. Because there’s nothing to total, its per-guest price is ignored: the package adds no price to the order, and rather than showing a $0.00 line it’s left off the Packages section of the quote altogether. Its items still appear, each marked “P.O.A”, under their normal menu headers and categories. You’ll see a P.O.A badge on the Packages list, and a short note on the package’s edit screen explaining the pricing.

Tip: for upgrades the customer can add, use P.O.A optional extras: they sit together in the quote’s Optional Extras section instead of among your priced items.

Common Use Cases

  • Bespoke or made-to-order items — a custom cake or dessert table you’ll price once the brief is confirmed
  • Market-priced produce — seafood platters, whole cuts, or seasonal items whose cost moves with the market
  • Specialist hire or sub-contracted services — an item you need to confirm with a third-party supplier before quoting a figure
  • “From” or on-request options — upgrades and extras you want the customer to know are available, with pricing to follow on enquiry

Getting Started

The Price on application option is available now on every quote. Add an item, choose Optional extra or Info only under Line type, then choose or tick P.O.A. No setup or configuration is required.

For step-by-step instructions, see our Price on Application (P.O.A).